Privacy and Cookie Usage Policy

1. Introduction

This privacy policy describes how the website www.konstantinaparistours.com, operated by Konstantina MALATHRITI (EN ESPRIT), collects, uses, and protects personal information provided by its visitors and clients.

By accessing this site, you acknowledge that you have read and unreservedly accept these provisions. This policy may be updated at any time, with the most recent version always accessible on this site.

2. Identity of the Data Controller

Konstantina MALATHRITI (EN ESPRIT)
Sole Proprietorship
SIRET: 95330003500011
Email: konstantina.enesprit@gmail.com
Headquarters: Puteaux, France

3. Data Collected

In the context of using the site and reservation requests, Konstantina MALATHRITI (EN ESPRIT) may collect the following information:

Name and surname
Email address
Telephone number
Nationality or language of communication
Information necessary for the organization of a guided tour (date, number of participants, preferences, etc.)

This data is provided voluntarily by the user via the contact form or during a direct exchange by email.

4. Purposes of Processing

The personal data collected is used solely to:

respond to contact and quote requests;
organize and manage guided tour services;
establish contractual documents (quotes, invoices);
send, occasionally, personalized information or greetings (if the client explicitly consents).

No data is used for unsolicited commercial purposes or transferred to third parties for advertising purposes.

5. Legal Basis for Processing

The data processing is based on:

the execution of a contract (when a service is booked);
the explicit consent of the data subject (form, newsletter subscription);
and, in certain cases, the legitimate interest of the company for customer management.

6. Data Retention Period

Personal data is kept for a maximum period of 20 years from the last contact with the client, in order to ensure the follow-up of services and customer relations.
Beyond this period, it is deleted or anonymized.

7. Data Sharing

The data is exclusively accessible to Konstantina MALATHRITI (EN ESPRIT).
On an ad hoc basis, it may be consulted by an external service provider (e.g., administrative assistant), subject to a strict confidentiality agreement.
No data is sold, exchanged, or transferred to third parties.

8. Data Security

Konstantina MALATHRITI (EN ESPRIT) implements all necessary technical and organizational measures to ensure the security and confidentiality of personal data (secure passwords, restricted access, regular updates).

However, the user acknowledges that the transmission of information via the Internet is never completely secure, and they do so at their own risk.

9. User Rights

In accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act (Loi Informatique et Libertés), every user has the following rights:

right of access to their data,
right to rectification,
right to erasure ("right to be forgotten"),
right to restriction of processing,
right to object,
right to data portability.

These rights may be exercised at any time by writing to:
📩 konstantina.enesprit@gmail.com

A response will be provided within a maximum period of 30 days from the receipt of the request.

10. Cookies

The website www.konstantinaparistours.com uses cookies to improve the user experience and analyze site traffic.

10.1 What is a cookie?

A cookie is a small text file saved on your device (computer, smartphone, tablet) when you visit a website.
It allows the site to remember certain information to facilitate navigation or to offer adapted content.

10.2 Types of cookies used

Necessary cookies: ensure the proper functioning of the site (security, sessions, display).
Audience measurement cookies: allow anonymous analysis of visits for statistical purposes.
Third-party cookies: linked to external services (e.g., embedded videos, interactive maps, social media buttons).

10.3 Consent

During your first visit, a banner informs you about the use of cookies.
You can accept, refuse, or customize your preferences.
Your choice is retained for a maximum duration of 13 months.
You can change your settings at any time via your browser preferences.

10.4 Cookie Management

Most browsers allow you to manage cookies easily.
You can delete or block them via your browser settings (Chrome, Firefox, Safari, Edge, etc.).
Warning: refusing certain cookies may impair the functioning of the site

11. Links to Third-Party Sites

The site may contain links to other websites (museums, partners, booking platforms).
Konstantina MALATHRITI (EN ESPRIT) has no control over these sites and declines all responsibility for their privacy practices.

12. Applicable Law and Mediation

This policy is governed by French law.
In case of a dispute, and after a prior written approach to Konstantina MALATHRITI (EN ESPRIT), the client may contact the following mediation entity:

CNPM – MÉDIATION – CONSOMMATION
27 Avenue de la Libération – 42400 Saint-Chamond
Website : http://cnpm-mediation-consommation.eu